Montrose, Delta, CO — Delta-Montrose Electric Association (DMEA), and its fiber-internet subsidiary, Elevate Internet, will remain closed to the public until further notice. DMEA will continue to monitor the status of COVID-19 within its local communities to determine an appropriate date to safely re-open its offices to the public.
As a reminder, DMEA will continue to provide all necessary services while practicing the following:
DMEA members experiencing financial hardship are encouraged to contact DMEA immediately to discuss bill assistance options. DMEA’s Board of Directors has committed $30,000 to a member crisis fund to help members in emergency financial situations continue to pay their electric bills. DMEA’s customer service representatives can also help members apply for third-party assistance programs such as LIHEAP (low-income home energy assistance program).
HOW TO PAY YOUR BILL
Access your account 24/7/365 online: dmea.smarthub.coop
Call our offices and use a secure phone payment system: 877-687-3632
Drop your payment off at one of the following places:
Use a self-serve kiosk: Located in the vestibules of each DMEA office and the Hotchkiss Chamber of Commerce Info Booth.
HOW TO REPORT A POWER OUTAGE
For electric service issues or to report an outage, always call DMEA at 877-687-3632.
OTHER QUESTIONS OR SERVICES
Phone: 877-687-3632
Email: csrs@dmea.com