L to R: Mike Sramek, William Patterson, Nancy Hovde, Ed Marston, Glen Black, Terry Brown, Brent Hines, Marshall Collins, Tony Prendergast
The Board of Directors of DMEA is elected by the membership each year through an election process. The organizational structure of DMEA is designed to provide quality and excellence to our members. Superior service is defined as performing up to the customers' expectations and then doing more. All departments are focused on the needs of our customers. The Association is managed by the General Manager and is organized into six departments: Administration, Finance and Accounting; Engineering; Operations; Information Technology, and Customer Service.
The General Manager is selected and employed by the Board of Directors of the Association. The responsibilities of the position entail management of the day-to-day operations and the administrative, legal, construction, distribution, financial, product development, and customer service functions of the Association. The General Manager administers the policies and objectives of the Board of Directors in accordance with the Association's Articles of Incorporation, Bylaws, and various State and Federal laws and regulations.
The Finance and Accounting Department consists of the safety, buildings maintenance, accounting, finance, meter reading, billing, collections, payroll, and records management functions. The Association's fiscal affairs are managed in accordance with Rural Utilities Services (RUS) procedures, generally accepted accounting practices, and board policies. These consist mainly of rate case studies, budgeting, financing, equity management, and the recording and reporting of financial condition.
The Administration Department is responsible for Human Resources, Employer Training, Internal Communications, System Process Improvement, Board Liaison and board polices and external affairs.
The Operations Department is responsible for the day-to-day operations and maintenance of the Association's entire service territory. Functions include line construction and maintenance, warehousing, purchasing, vehicle maintenance.
The Engineering Department is responsible for planning the electrical facilities requirements for the Association. Included in the planning process are power requirements studies, long-range plans, construction work plans, and system studies. Engineering functions also include dispatching and the application and operation of Supervisory Control and Data Acquisition (SCADA); metering; and design and construction project management of substations, transmission, and major primary distribution facilities.
The Information Technology (IT) Department is responsible for the performance and reliability of the Association's technical infrastructure. This includes servers, desktops, laptops, peripheral devices, phone system, and radio communication systems; maintaining and upgrading the systems; trouble-shooting; and the employee training needed to operate the systems. IT is also repsonsible for all substation communications and the smartgrid network.